Frequently Asked Questions

I Bought My Tickets But…

  • I Need To Reschedule

    To reschedule your tickets, please visit our Change of Date Request page.

    Dates and tickets are subject to availability. Requests must be made a minimum of 24 hours prior to your scheduled attendance time.

    Please note there is a $4.99 rescheduling fee per ticket for Premium and VIP tickets, and a $9.99 rescheduling fee per ticket for Basic tickets.

    Last-minute Change of Date requests will not be honored. In exceptional circumstances, a $9.99 fee will be applied for requests submitted less than 24 hours from your scheduled time slot.

  • I Want To Upgrade Or Downgrade

    Please contact our box office to upgrade your tickets prior to arrival.

    Unfortunately, we cannot downgrade tickets and we don’t know why you would want to!

  • I Want To Change The Name On Them

    The name on your tickets is for buyer and COVID tracing info only, and there is no change of name required.

    Anyone who has access to the tickets can use them. The buyer is responsible for tracking COVID-19 information within their party.

  • I Never Received Them

    If you have purchased tickets to Immersive King Tut directly through our website, but have not yet received your tickets, please use our Ticket Resend Tool.

    If the Ticket Resend Tool was not able to find your order, your original order email may have a typo in it. Please contact our box office to have this rectified.

    Please check your spam/junk folder before contacting the box office.

  • Tickets Info

  • Group Tickets

    A group discount is available for groups of 10 and more. Please visit our group ticket page for pricing and availability.

    For groups larger than 50 people, please contact our box office for assistance

  • Authorized Ticket Sellers

    Warning! Check before you go. If you want to experience the Immersive King Tut Exhibit that is taking Los Angeles by storm, ensure you are buying your tickets from Immersive-KingTut.com or our verified partners.

    Should you have purchased tickets for our exhibit from any other site other than listed below, please contact us for verification.

    Authorized Ticket Partners To Immersive King Tut
    • Immersive-KingTut.com
    • Ticketmaster.com
    • Universe.com
    • Restaurant.com
    • Viator
    • Trip Advisor
    • Get Your Guide
    • Headout
    • Expedia
    • Travelocity
    • Tripster
    • BackPacker dealers
    • Trevello
    • Musement
    • TUI
    • Booking.com
    • Orbitz
    • Travelocity
    • Tiquet
    • ATT4US

    Other partner sites may too have promotions and access to tickets but these should redirect you to our website for purchase.

  • Tickets Prices

    CHILD: For children ages 6 to16 (children 5 and under are free). Admission only, not subject to change of date fees.

    BASIC: Admission only (must arrive +/- 20 minutes of your chosen timeslot). 

    PREMIUM: limited-edition poster, cushion rental and flexibility to arrive +/- 1 hour of your time, subject to public opening times. 

    VIP: Skip the line privileges, VIP souvenir laminate, limited edition poster, cushion rental and flexibility to arrive +/- 1 hour of your time, subject to public opening times.

    DATE PACKAGE: Viewing from a private area, a box of chocolates, an exclusive gift set, cushion (rental), limited edition poster and a VIP souvenir laminate

    Ticket prices are as follows:

    OFF PEAK TICKETS

    Tickets offered at a reduced price during quieter hours of operation.

    Date Package- $249.99 

    VIP – $59.99

    Premium – $39.99

    Basic – $29.99

    Child – $19.99

    PEAK TICKETS

    Most popular time slots (generally weekday evenings, weekends and holidays).

    Date Package- $279.99 

    VIP – $69.99

    Premium – $49.99

    Basic – $34.99

    Child – $24.99

    PRIME TICKETS

    Highly coveted time slots 

    VIP – $79.99

    Premium – $49.99

    Basic – $39.99

    Child – $29.99

    Ticket prices listed above are inclusive of taxes. All tickets are subject to a $6.99 service fee on top of the above prices. There are no refunds or exchanges. Upgrades can be done in advance or in person at the box office.

  • Students Discount

    We offer a 15% discount for students. A valid student ID is required. This offer can only be redeemed when purchasing tickets in person at the venue's box office.

    This offer is only valid Monday through Friday, excluding public holidays, and is subject to availability. One ticket per valid student ID. The discount cannot be redeemed in conjunction with any other offer.

    This discount is subject to change, and we reserve the right to remove the offer without notice.

  • Exhibit Info

  • Prohibited & Permissible Personal Items

    We encourage you to leave valuables, large bags, and other personal belongings at home. For the safety of our visitors and the collection, all bags entering or leaving the exhibit, including purses, are subject to inspection.

    Backpacks and duffle bags are not permitted in the exhibit.

    Prohibited
    • Backpacks, luggage, and duffle bags
    • Paints and aerosols
    • Indelible markers
    • Weapons of any type
    • Outside food and beverages (including alcohol)
    • Food of any type is not permitted in the gallery
    • Any item deemed by exhibit security or venue management to be inappropriate
    • Bikes, helmets, skateboards, Heelys, rollerblades, and non-mobility aid scooters are not permitted
    • Camping chairs
    • Tripods
    Permissible
    • Walkers, mobility scooters, and other mobility aids
    • Strollers
    • Cameras (still/video)
    • Service animals – for non-traditional service animals please contact the exhibit before your visit

    Photos and video recording are allowed, but we ask that you limit the length of the recording to less than 2-minute clips and refrain from using flash. Professional-grade equipment and tripods are not permissible unless previously approved by management.

    Prohibited items will not be stored by venue management or on-site.

    Immersive King Tut reserves the right to amend the above restrictions without notice. If you are unsure about an item you are bringing with you, please contact us for more information.

  • Accessibility
    Parking

    ADA and paid parking are available on a first-come, first-served basis. There is elevator access to the venue.

    Sensory Advisory

    This exhibition contains bright lights that may cause discomfort for people with photosensitivity. Viewer discretion is advised.

    Part of the immersive experience is the music which can at times be loud. This may cause discomfort for people with sensitive hearing. Earplugs are available upon request.

    Immersive King Tut contains artwork and animation that some viewers may find sensitive. Viewer discretion is advised.

    Masks

    Masks are not required for entry to the exhibit. They are optional for staff and guests in accordance with current legislation.

    We encourage all patrons to follow safety recommendations such as social distancing, frequent hand washing, and staying at home if they are not feeling well.

    Service Animals

    Service animals are permitted in the gallery, however untrained emotional support animals are not. For non-traditional service animals please contact us.

    Support Persons

    Patrons supporting persons with disabilities receive free admission to the exhibit and do not require a ticket for entry. At no time will a patron with a disability who is accompanied by a support person be prevented from having access to his or her support person while on the exhibition premises.

  • Exhibit Hours

    Exhibit opens 15 minutes before the first entry time of the day and closes 20 minutes after the start time of last entry time of the day. For entry time please see the ticketing calendar when you click BUY TICKETS.

  • Location, Parking & Transit
    Location

    The Immersive King Tut Los Angeles will take place at the Lighthouse Immersive Los Angeles located at 6400 Sunset Boulevard (formerly Amoeba Music).

    The venue can be found on the SE corner of Sunset and Cahuenga. This is west of Sunset and Vine, which is a more major intersection. The farmers’ market is open across the street on Ivar Avenue on weekends.

    Parking

    Lighthouse Artspace LA is pleased to offer paid, on-site parking on a first-come, first-serve basis.

    There are two parking lots on site. One underneath the venue with ADA access to the gallery. The entrance to this parking lot is located at 1430 N Cahuenga Boulevard. The second is an outdoor lot a short walk from the venue, the entrance located at 1406 Ivar Avenue.

    Additional paid parking is available at the Dome Parking Structure, located at 1400 Ivar Avenue.

    Transit
    Subway

    An 8-minute walk SW from the Hollywood/Vine metro station.

    Bus

    Route #2, bus stop #8016 at Sunset and Ivar (right at NE corner of venue).