Frequently Asked Questions

I Bought My Tickets But…

  • I Need To Reschedule

    To reschedule your tickets, please visit our Change of Date Request page.

    Dates and tickets are subject to availability. Requests must be made a minimum of 24 hours prior to your scheduled attendance time.

    Please note there is a $4.99 rescheduling fee per ticket for Premium and VIP tickets, and a $9.99 rescheduling fee per ticket for Basic tickets.

    Last-minute Change of Date requests will not be honored. In exceptional circumstances, a $9.99 fee will be applied for requests submitted less than 24 hours from your scheduled time slot.

  • I Want To Upgrade Or Downgrade

    Please contact our box office to upgrade your tickets prior to arrival.

    Unfortunately, we cannot downgrade tickets and we don’t know why you would want to!

  • I Want To Change The Name On Them

    The name on your tickets is for buyer and COVID tracing info only, and there is no change of name required.

    Anyone who has access to the tickets can use them. The buyer is responsible for tracking COVID-19 information within their party.

  • I Never Received Them

    If you have purchased tickets to Immersive King Tut directly through our website, but have not yet received your tickets, please use our Ticket Resend Tool.

    If the Ticket Resend Tool was not able to find your order, your original order email may have a typo in it. Please contact our box office to have this rectified.

    Please check your spam/junk folder before contacting the box office.

  • Tickets Info

  • Group Tickets

    A group discount is available for groups of 10 and more. Please visit our group ticket page for pricing and availability.

    For groups larger than 50 people please contact us.

  • Authorized Ticket Sellers

    Warning! Check before you go. If you want to experience the Immersive King Tut Exhibit that is taking Nashville by storm, ensure you are buying your tickets from Immersive-KingTut.com or our verified partners.

    Should you have purchased tickets for our exhibit from any other site other than listed below, please contact us for verification.

    Authorized Ticket Partners To Immersive King Tut
    • Immersive-KingTut.com
    • Ticketmaster.com
    • Universe.com
    • Barter Network
    • Restaurant.com
    • Goldstar.com (gift vouchers)
    • Groupon.com  (gift vouchers)

    Other partner sites may too have promotions and access to tickets but these should redirect you to our website for purchase.

  • Tickets Prices
    Peak

    VIP - $99.99
    Premium-FLEX - $64.99
    Basic-Timed - $54.99
    Child - $34.99

    Off-Peak

    VIP - $79.99
    Premium-FLEX - $49.99
    Basic-Timed - $39.99
    Child - $29.99

    Prime

    VIP - $109.99
    Premium-FLEX - $79.99
    Basic-Timed - $69.99
    Child - $39.99

    All tickets are subject to a service fee of $6.99 on top of the above prices as per our terms and conditions.

    Ticket prices are subject to change.

  • Students Discount

    We offer a 25% discount for students. A valid student ID is required. This offer can only be redeemed when purchasing tickets in person at the venue's box office.

    This offer is only valid Monday through Friday, excluding public holidays, and is subject to availability. One ticket per valid student ID. The discount cannot be redeemed in conjunction with any other offer.

    This discount is subject to change, and we reserve the right to remove the offer without notice.

  • Exhibit Info

  • Prohibited & Permissible Personal Items

    We encourage you to leave valuables, large bags, and other personal belongings at home. For the safety of our visitors and the collection, all bags entering or leaving the exhibit, including purses, are subject to inspection.

    Backpacks and duffle bags are not permitted in the exhibit. Patrons entering with such items will be required to check their bags at coat check for a fee.

    Prohibited:

    • Backpacks and duffle bags
    • Paints and aerosols
    • Indelible markers
    • Weapons of any type
    • Outside food and beverages (including alcohol)
    • Food of any type is not permitted in the gallery
    • Any item deemed by exhibit security or venue management to be inappropriate
    • Bikes, helmets, skateboards, Heelys, rollerblades, and non-mobility aid scooters are not permitted
    • Camping chairs
    • Tripods

    Photos and video recording are allowed, but we ask that you limit the length of recording to less than 2-minute clips and refrain from using flash. Professional grade equipment and tripods are not permissible unless previously approved by management.

    Permissible:

    • Walkers, mobility scooters, and other mobility aids
    • Service animals - For non-traditional service animals please contact the exhibition before your visit.
    • Strollers

    Immersive King Tut reserves the right to amend the above restrictions without notice. If you are unsure about an item you are bringing with you, please contact us for more information.

  • Accessibility
    Our venue is fully accessible. All levels and restrooms are accessible. We have accessible parking spaces in our dedicated garage but would advise that visitors using wheelchairs be dropped off at our main entrance at 4416 Ridgefield Way if possible.
  • Exhibit Hours

    Exhibit opens 15 minutes before the first entry time of the day and closes 15 minutes after the start time of last entry time of the day.  For entry time please see the ticketing calendar when you click BUY TICKETS

  • Location & Parking

    The original Immersive King Tut will be coming to Lighthouse ArtSpace Nashville at 4416 Ridgefield Way

    Renowned for transforming venues into unforgettable art experiences, the Immersive King Tut Exhibit strives to highlight the unique architecture of its spaces while integrating influences from its history and community. Get ready to be transported the second you step inside.

    Parking: We have dedicated covered parking available at 4416 Ridgefield Way which can be accessed from the Regent’s Bank side. The parking is located on levels 1 and 2. Accessible parking is available, but we would advise that visitors using wheelchairs be dropped off at our main entrance at 4416 Ridgefield Way if possible.